This Privacy Policy Notice ("Policy") sets out how Talent Outsource Sdn. Bhd. ("Talent Outsource," "we," "us," or "our") collects, uses, processes, and protects your Personal Data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia and other applicable laws in the Southeast Asian jurisdictions where we operate (e.g., Singapore, Vietnam, Indonesia, Thailand, Philippines).

By using our website, services, or providing your Personal Data to us, you consent to the processing of your Personal Data as described in this Policy.

1. Types of Personal Data We Collect

We collect and process various categories of Personal Data depending on whether you are a Candidate (job seeker/employee), a Client (business contracting our services), or a Website Visitor.

Category Examples of Personal Data Collected
Identity & Contact Data Name, photo, NRIC/Passport details, date of birth, nationality, gender, mailing address, email address, and telephone numbers.

Professional Data CV/Resume, educational background, professional qualifications, employment history, job titles, salary expectations, references, and language skills.

Employment & Financial Data Bank account details (for payroll), tax information (e.g., LHDN), social security numbers (e.g., EPF/SOCSO/CPF), and benefits eligibility.

Sensitive Personal Data Health data, criminal record checks, or religious affiliation, collected only where required by local law (e.g., statutory contributions) or with your explicit consent for specific job requirements.

Technical DataInternet Protocol (IP) address, browser type, device information, login data, and usage data collected via cookies and analytics.

2. How We Collect Your Personal Data

We obtain your Personal Data from the following sources:

  • Directly from You: When you submit a CV, apply for a job, register on our website, fill out forms, or communicate with us via email or phone.

  • From Our Clients: When our Clients provide your information to us for Employer of Record (EOR) or payroll services.

  • From Third Parties: Recruitment partners, job portals, nominated referees, background check providers, and publicly available sources (e.g., LinkedIn).

  • Automatically: Through your use of our website via cookies and tracking technologies.

3. Purposes for Collecting and Processing Your Personal Data

We process your Personal Data for the following purposes:

Purpose Applies to Details Recruitment & PlacementCandidatesTo evaluate your suitability for a role, match you with our Clients' vacancies, and forward your profile for consideration. Employer of Record (EOR) & Payroll Candidates/ClientsTo manage your employment relationship, process monthly payroll, manage statutory contributions, benefits administration, and human resource management. Legal & ComplianceAllTo comply with legal, regulatory, and statutory requirements in Malaysia (PDPA) and relevant SEA countries (e.g., employment laws, tax laws).Communication AllTo respond to your inquiries, provide job alerts, service updates, and send information relevant to our business relationship. Website & Service ImprovementWebsite VisitorsFor internal record keeping, data analysis, troubleshooting, testing, and improving the functionality of our website and services.

4. Disclosure and Sharing of Your Personal Data

We will not sell, rent, or lease your Personal Data. We may disclose your data to the following parties, both within and outside of Malaysia, where necessary to perform our services:

  • Clients/Employers: To the Client/Employer considering you for a placement or who is the end user of our EOR services.

  • Our Group Companies: To our subsidiaries, affiliates, and associated companies globally for business and operational purposes.

  • Service Providers: Third-party vendors who provide IT, hosting, data storage, payment processing, or other administrative services.

  • Regulatory Authorities: Government bodies, regulatory agencies, or law enforcement agencies, when required by law or in good faith to comply with legal obligations.

5. Your Rights as a Data Subject

Subject to certain legal limitations under the PDPA, you have the following rights regarding your Personal Data:

  1. Right to Access: To request access to and a copy of your Personal Data held by us.

  2. Right to Correction: To request the correction of inaccurate or incomplete Personal Data.

  3. Right to Withdraw Consent: To withdraw your consent for the processing of your Personal Data at any time, provided it does not affect the lawfulness of processing based on consent before its withdrawal.

Note: Withdrawing consent may affect our ability to continue providing you with recruitment, EOR, or other services.

6. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Data, please contact our Data Protection Officer (DPO) at:

  • Attention: Data Protection Officer

  • Email: hello@talentoutsource.xyz

7. Changes to this Policy

We reserve the right to amend this Policy at any time. The updated version will be posted on this page with a revised "Effective Date."